Frequently Asked Questions

We currently ship anywhere within the United States.

We typically need 1-3 business days to get your order ready before shipping.

Economy Shipping:
4-8 business days (5-11 business days including processing)

Standard Shipping:
2-5 business days (3-8 business days including processing)

Once your order is shipped (typically within 3-7 business days), you will receive an email with your tracking number.

Most of our products, especially our ceramic mugs, are shipped individually. Because of this, orders may arrive on different days.

If you think you may be missing a package, please contact us.

There is a size chart available on every product page, regardless of product type. Simply click the "Find your size" button to the right of the size selection.

There is a care guide available on every product page, regardless of product type. Find the product you ordered and scroll down until you find a section labeled "Care Instructions". Click to expand the section.

For broken or misprinted products, please contact us directly so we can assist you.

All of our products are printed and shipped within the USA. The physical "base", such as the blank ceramic mug or tee (the item before it's been printed), is often made outside of the USA.

Yes! We offer a 30-Day 100% money back guarantee for any new products that are unopened in original packaging or have never been used, with the exception of PERSONALIZED ITEMS. Please contact us directly for more information.

It depends on if we've started making your order. Please contact us directly to find out!