Frequently asked questions
Shipping Information
Where do you ship to?
We currently ship anywhere within the United States.
How long will it take for my order to arrive?
We typically need 1-3 business days to get your order ready before shipping.
Economy Shipping:
4-8 business days (5-11 business days including processing)
Standard Shipping:
2-5 business days (3-8 business days including processing)
How do I track my package?
Once your order is shipped (typically within 3-7 business days), you will receive an email with your tracking number.
I'm missing something from my order!
Most of our products, especially our ceramic mugs, are shipped individually. Because of this, orders may arrive on different days.
If you think you may be missing a package, please contact us.
Product Information
How do I wash and care for my purchase?
There is a care guide available on every product page, regardless of product type. Find the product you ordered and scroll down until you find a section labeled "Care Instructions". Click to expand the section.
Something is wrong with my purchase, what should I do?
For broken or misprinted products, please contact us directly so we can assist you.
Where are your products made?
All of our products are printed and shipped within the USA. The physical "base", such as the blank ceramic mug or tee (the item before it's been printed), is often made outside of the USA.
Order Information
Can I return or exchange my item?
Yes! We offer a 30-Day 100% money back guarantee for any new products that are unopened in original packaging or have never been used, with the exception of PERSONALIZED ITEMS. Please contact us directly for more information.
Can I cancel my order?
It depends on if we've started making your order. Please contact us directly to find out!